Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- Orders are dispatched upon cleared payment either by courier or Royal Mail using the service selected at checkout. Orders are normally sent out same day if ordered before 2pm (GMT) weekdays (Mon-Fri) orders placed after 2pm Friday will be sent the following Monday. Please allow 1-2 days for 1st Class or 3-4 days for 2nd/Free.
- Privacy & Security
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All personal data is protected under the Data Protection Act. The StickyStuff Company will not pass on any personal details to third parties.
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Once purchasing from us or signing up to our newsletter, you decide you no longer wish to receive information about special offers, new products etc, email sales@thestickystuffcompany.co.uk
- Returns & Replacements
- Damaged or incorrect items must be returned no later than 14 days of receipt. You must notify us via email sales@thestickystuffcompany.co.uk expressing your wish to refund or replace.
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Returned items must not have been used and must be in a clean, resalable condition.
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You are reponsible for ensuring the items reach us and are liable for any return postage costs. International customers are responsible for any taxes incurred. We would recommend you use a trackable postal service. Initial postage costs are non refundable.
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Return address:The StickyStuff Company
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58 Winchester Close,Bishops StortdfordHertsCM23 4JQ
- Ordering
- Order on line by adding items to your basket. If an item is out of stock and you would like to know when it will next be available please contact us via email sales@thestickystuffcompany.co.uk
- All orders are subject to availability and The StickyStuff Company reserves the right to cancel any order. Intenational Customers are responsible for any taxes incurred for items sent outside of the EU and for any taxes incurred.
- Payment, Pricing & Promotions
- Secure on line payment can be made via Paypal. We do not store credit card details nor do we share customer details with any 3rd parties.
- Viewing Orders
- Log into your account to view orders.
- Updating Account Information
- Log into your account to update your account information.
